I accept payments through PayPal and all major credit cards.
All domestic orders will be shipped via USPS with delivery confirmation (Priority) within 3 days - 2 weeks (since items are made to order). Priority shipping usually takes 2-3 business days for delivery and allows for the package to be tracked the entire way.
Orders over $160 will be shipped with Signature Confirmation.
International orders will be shipped via USPS First Class shipping. Tracking will only be available while the package is inside of the US. This could take anywhere from 2-4 weeks. If you would like to receive your international order faster, contact me for Priority shipping. Tracking will be available the entire way to your doorstep and it will take 7-10 business days to receive.
In an effort to conserve paper, a receipt will not be included with your order. You can always refer to your email confirmation received after you have placed your order.
If you feel that something is missing from your order, you have 7 days of your package being delivered to contact me to either have it replaced or to receive a refund for the missing item.
Any lost packages or orders will not be refunded. I am not responsible for lost packages.
If you are truly unhappy with your item you may return it within 2 days of it being delivered to you. Please contact me prior to you shipping the item back & again when it has been shipped so I know to look out for it. You are responsible for the shipping fee. Once the item has been received and inspected will you be refunded.
If there was a shipping cost when you originally placed your order, that fee will not be refunded. If you received free shipping on your order, a fee of $8 will not be refunded. If a signature was required upon delivery for your order, a $10 fee will not be refunded.
There will also be no refunds for custom made clutches.